Senior User Researcher — Hybrid Leadership in Public Services

Methods; Manchester; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Life and private medical insurance

Job summary

A leading consultancy firm in Manchester is seeking an experienced Senior User Researcher to champion user experience in public sector environments. The role involves developing research strategies, mentoring teams, and advocating for inclusive design. The ideal candidate will have a strong background in behavioral research and proven leadership skills. This hybrid position offers a supportive environment with numerous benefits including wellness resources and flexible working options.

Qualifications

• Strong interpersonal skills to engage with stakeholders.
• Ability to mentor and develop less experienced colleagues.
• Demonstrated understanding of research methodologies.

Responsibilities

• Work with product managers to devise research strategies.
• Collaborate in a multidisciplinary team.
• Advocate for users and communicate their needs.

Skills

Behavioral research

Leadership skills

Agile environment

Facilitating service design

Inclusive research

Education

Relevant industry experience

Job description

A leading consultancy firm in Manchester is seeking an experienced Senior User Researcher to champion user experience in public sector environments. The role involves developing research strategies, mentoring teams, and advocating for inclusive design. The ideal candidate will have a strong background in behavioral research and proven leadership skills. This hybrid position offers a supportive environment with numerous benefits including wellness resources and flexible working options.