Senior Technician

Howden Group Holdings; Dartford; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global insurance provider in Dartford is looking for a skilled Technical Administrator to join its team. The role involves managing complex administration tasks, ensuring accuracy in data handling and reporting. Candidates should have extensive experience within the insurance or financial services sector and possess strong communication and organizational skills. Proficiency in Microsoft Office is essential. This opportunity offers a supportive culture with flexibility for a balanced work-life experience.

Benefits

Flexibility in working hours

Hybrid working options

Supportive team environment

Qualifications

• Extensive technical administration or accounting experience within insurance.
• Ability to review and audit complex work for accuracy.
• Proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Manage complex technical administration tasks with accuracy.
• Validate data submissions and transactions per company standards.
• Prepare and review technical reports, statements, and reconciliations.

Skills

Technical administration experience

Understanding of London Market

Strong communication

Organizational skills

Problem-solving skills

Proficient in Microsoft Office

Education

GCSEs including Maths and English

A-Levels or equivalent

Progression towards professional qualifications

Job description

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprising 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

The Role

This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high‑quality technical and administrative services for our expanding client base. As a key point of contact for London‑based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.

What You’ll Be Doing

• Manage complex technical administration tasks, ensuring accuracy and efficiency across all processes.
• Validate data submissions and transactions in line with company standards and client requirements.
• Prepare and review technical reports, statements, and reconciliations.
• Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
• Support business units by providing timely and accurate management information.
• Maintain up‑to‑date records across company systems and ensure compliance with regulatory and internal requirements.
• Assist with training and mentoring less experienced team members to develop technical expertise.
• Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.

Who We’re Looking For

• Has extensive technical administration or accounting experience within the insurance or financial services sector.
• Possesses a strong understanding of London Market processes and systems.
• Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
• Works efficiently under pressure, meeting deadlines while maintaining high‑quality standards.
• Is a strong communicator, able to build and maintain relationships with clients and internal partners.
• Is highly organised, with strong problem‑solving skills and attention to detail.
• Has proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.

Qualifications

• GCSEs (or equivalent) including Maths and English at Grade C or above.
• A‑Levels (Grade A‑C) or equivalent are desirable but not crucial.
• Progression towards professional qualifications is helpful but not required.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.