Senior Technical Service Team Lead - Medical Devices

Prime Appointments Ltd; Bishop's Stortford; On-site; GBP 34,000 - 40,000; Full time

Job summary

A leading provider of medical devices in Bishop's Stortford seeks a Technical Service Team Leader to oversee a skilled team responsible for supporting diagnostic and surgical equipment. This pivotal role involves enhancing service performance, ensuring compliance with regulatory standards, and managing hands-on technical support. Ideal candidates will possess strong leadership skills and a background in electronics or biomedical engineering. The company offers a rewarding environment and opportunities for career advancement.

Benefits

Excellent pension

25 days holiday

Qualifications

• Experience supervising or managing a service/technical support team.
• Strong technical background, ideally in electronics or biomedical engineering.
• Ability to identify and act on service improvement opportunities.
• Understanding of compliance and the medical device industry.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead, supervise and support the Technical Service Team.
• Coordinate and assist with repairs and technical support for medical equipment.
• Monitor team performance and implement strategic changes.
• Ensure service delivery aligns with medical device regulations.
• Collaborate with internal departments to meet business goals.

Skills

Leadership experience

Technical background in electronics or biomedical engineering

Problem-solving abilities

Compliance and quality systems knowledge

Communication skills

Job description

A leading provider of medical devices in Bishop's Stortford seeks a Technical Service Team Leader to oversee a skilled team responsible for supporting diagnostic and surgical equipment. This pivotal role involves enhancing service performance, ensuring compliance with regulatory standards, and managing hands-on technical support. Ideal candidates will possess strong leadership skills and a background in electronics or biomedical engineering. The company offers a rewarding environment and opportunities for career advancement.