Senior TAM, Enterprise AI & Data Platforms (EMEA)

AtScale; Greater London; Remote; GBP 91,000 - 136,000; Full time

Benefits offered by this job

Competitive salary + equity

Unlimited PTO

Comprehensive benefits

Job summary

AtScale is hiring a Technical Account Manager (TAM) to guide enterprise customers post-sale, ensuring successful deployment, migration, and sustained value. You will be the primary technical contact, monitor system health, manage escalations, and advise on architecture and AI enablement.

You will lead complex deployments, migrations from legacy systems, and act as a trusted advisor to customers while representing field experience to our Engineering teams for product improvements.

Qualifications

• 7+ years of experience in Technical Account Management or Solutions Architecture.
• Deep knowledge of cloud data platforms: Snowflake, Databricks, BigQuery.
• Based in or able to work East Coast (ET) hours.

Responsibilities

• Serve as the primary technical contact post-sale, ensuring production health and escalating as needed.
• Oversee deployments and migrations, advising on semantic layer design and platform strategy.
• Advocate for field insights to influence product roadmap and adoption of new capabilities.

Skills

Technical Account Management

Solutions Architecture

Cloud data platforms

Post-sale service

Tools

Snowflake

Databricks

BigQuery

Job description

AtScale is hiring a Technical Account Manager (TAM) to guide enterprise customers post-sale, ensuring successful deployment, migration, and sustained value. You will be the primary technical contact, monitor system health, manage escalations, and advise on architecture and AI enablement.

You will lead complex deployments, migrations from legacy systems, and act as a trusted advisor to customers while representing field experience to our Engineering teams for product improvements.