Senior Style Advisor / Supervisor (38 hours)

Mint Velvet; Glasgow; On-site; GBP 28,000 - 35,000; Full time

Benefits offered by this job

30 days holiday

Discretionary quarterly bonus

Staff discount

Job summary

Mint Velvet in Glasgow is seeking a Senior Style Advisor / Supervisor (38 hours) to support the Store Manager in all aspects of running the store and ensuring an outstanding customer experience. You will help maintain a stylish environment and drive personal styling offerings.

You’ll ideally have key holder experience in fashion retail, a real love of fashion, and be an inspirational role model who wears and lives the Mint Velvet style. These roles come with excellent rewards.

Qualifications

• Previous experience as a key holder in a fashion retail store.
• Love of fashion and ability to inspire a team.
• Excellent customer service and strong team collaboration.

Responsibilities

• Support the Store Manager in opening & closing, stock control and store upkeep.
• Demonstrate understanding of Mint Velvet’s market position and act on opportunities.
• Ensure exceptional customer service, including Personal Styling offering.
• Achieve visual standards reflecting Mint Velvet guidelines and create an engaging customer journey.
• Pursue personal development and maintain robust store operations.

Skills

Customer service

Team leadership

Fashion retail knowledge

Job description

Senior Style Advisor / Supervisor (38 hours)

Department: Retail

Employment Type: Full Time

Location: Glasgow

Description

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You'll be rewarded with...

A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast paced and growing business.