Senior Style Advisor / Supervisor

Mint Velvet; United Kingdom; Remote; GBP 17,000 - 25,000; Part time

Benefits offered by this job

30 days holiday

Bonus scheme

Staff discount

Clothing allowance

Career development

Job summary

Mint Velvet Market Harborough is seeking a Senior Style Advisor / Supervisor to support the Store Manager in day-to-day running, deliver outstanding customer service and maintain the store's premium look.

You will work as a key holder, open and close, drive personal styling advice, and ensure visual standards align with Mint Velvet guidelines. This role offers career progression in a fast-growing fashion brand and a competitive salary, with generous staff discounts.

Qualifications

• Experience in fashion retail with the ability to provide personal styling advice.
• Proven ability to open/close the store and manage stock control.
• Strong customer service mindset aligned with Mint Velvet standards.

Responsibilities

• Support the Store Manager in daily store operations.
• Demonstrate market awareness and act on opportunities for the store.
• Maintain exceptional customer service and styling experiences.
• Deliver outstanding visual presentation following brand guidelines.
• Drive personal development and ensure robust store procedures.
• Adhere to all store policies and maintain a well-run operation.

Skills

Customer service

Stock control

Opening & closing

Visual merchandising

Team leadership

Personal styling

Job description

Senior Style Advisor / Supervisor

Department: Retail

Employment Type: Part Time

Location: Market Harborough

Description

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You'll be rewarded with...

A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast paced and growing business.