Senior Style Advisor / Supervisor (22 Hours)

MINT VELVET; England; On-site; GBP 24,000 - 30,000; Full time

Job summary

Mint Velvet UK is seeking an energetic associate to support the Store Manager in all aspects of running the store, including opening and closing, stock control and maintaining a beautiful environment for the team and customers.

You will demonstrate an outstanding understanding of Mint Velvet’s market position, use insights to act on opportunities, deliver exceptional customer service, including our Personal Styling offering, and drive visual standards across the shop floor.

Qualifications

• Experience as a key holder in fashion retail is preferred.
• Strong customer service with a stylish approach.
• Ability to work as part of a team and lead by example.

Responsibilities

• Support the Store Manager in opening and closing the store.
• Maintain stock levels and store presentation.
• Deliver exceptional customer service and Personal Styling opportunities.
• Drive a high standard of visual merchandising and presentation.

Skills

Customer service

Visual merchandising

Stock control

Team player

Job description

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.