Senior Style Advisor / Supervisor (21.5 hours)

Mint Velvet; United Kingdom; Remote; GBP 14,000 - 17,000; Part time

Benefits offered by this job

30 days holiday

Quarterly bonus

Staff discount

Clothing allowance

Career growth

Job summary

Mint Velvet is seeking a Senior Style Advisor / Supervisor for a 21.5 hour week at our Hitchin store. You will support the Store Manager with opening and closing, stock control and maintaining a premium environment for customers and team.

You will demonstrate an in-depth understanding of Mint Velvet's market position, deliver exceptional customer service including Personal Styling, drive visual standards, and actively develop your performance within a fast-paced fashion retail setting.

Qualifications

• Experience as a store key holder or supervisory role in retail.
• Demonstrated commitment to high-quality customer service.
• Ability to maintain visual standards and merchandising guidelines.

Responsibilities

• Support the Store Manager with opening/closing and stock control.
• Deliver exceptional customer service and Personal Styling experiences.
• Maintain Mint Velvet visual standards to enhance the customer journey.
• Encourage team development and uphold store policies.

Skills

Key holder experience

Customer service

Visual merchandising

Team player

Job description

Senior Style Advisor / Supervisor (21.5 hours)

Department: Retail

Employment Type: Part Time

Location: Hitchin

Description

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times


• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store


• Ensure exceptional standards of customer service, including in our Personal Styling offering


• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store


• Be proactive in driving your own personal development and continually improving your performance


• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You’ll be rewarded with...

• A competitive salary and great career prospects


• 30 days holiday (including bank holidays)


• a discretionary quarterly bonus scheme


• generous staff discount and clothing allowance


• the opportunity to develop your career in a fast paced and growing business.