Senior Style Advisor / Supervisor (18 hours)

Mint Velvet; Royal Leamington Spa; On-site; GBP 11,000 - 14,000; Part time

Benefits offered by this job

30 days holiday including bank

Discretionary quarterly bonus

Staff discount

Clothing allowance

Job summary

Mint Velvet is seeking a Senior Style Advisor / Supervisor for 18 hours per week in Leamington Spa. You will support the Store Manager with opening/closing, stock control and maintaining a stylish environment for customers.

You will demonstrate a strong knowledge of Mint Velvet's position, deliver exceptional service including Personal Styling, and drive your own development while adhering to store policies to ensure a thriving, premium shopping experience.

Qualifications

• Experience as a key holder in a fashion retail store.
• Real love of fashion and style.
• Excellent customer service and communication.
• Able to work well as part of a team.

Responsibilities

• Support the Store Manager in opening and closing the store.
• Maintain stock control and a beautiful store environment.
• Deliver exceptional customer service, including Personal Styling.
• Uphold Mint Velvet visual standards and ambience in-store.
• Drive personal development and performance.
• Follow all store policies and run a robust operation.

Skills

Customer service

Teamwork

Leadership

Fashion retail

Job description

Senior Style Advisor / Supervisor (18 hours)

Department: Retail

Employment Type: Part Time

Location: Leamington Spa

Description

18 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You’ll be rewarded with...

A competitive salary and great career prospects, 30 days holiday (including bank holidays), a discretionary quarterly bonus scheme, generous staff discount and clothing allowance, and the opportunity to develop your career in a fast paced and growing business.