Senior Style Advisor / Supervisor (12 month contract)

Mint Velvet; Glasgow; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

30 days holiday

Discretionary quarterly bonus

Staff discount

Clothing allowance

Career development

Job summary

Mint Velvet in Glasgow is seeking a Senior Style Advisor / Supervisor on a 12 month fixed-term contract. This role is part-time, 24 hours per week, located in-store in Glasgow, with duties spanning store operations and customer styling.

You will support the Store Manager, drive styling and customer service standards, and ensure the store presents Mint Velvet’s chic visual identity. This is a fast-paced, fashion-forward role offering development opportunities.

Qualifications

• Previous experience as a key holder in a fashion retail store.
• Passion for fashion and excellent customer service.
• Able to work as part of a team.

Responsibilities

• Support the Store Manager with opening/closing, stock control, and maintaining a welcoming store environment.
• Demonstrate understanding of Mint Velvet’s market position and competitors to act on opportunities or concerns.
• Maintain exceptional customer service standards, including Personal Styling.
• Deliver exceptional visual standards in line with Mint Velvet guidelines to enhance the in-store experience.
• Be proactive in personal development and continual performance improvement.
• Follow policies and procedures and maintain a sound operation.

Job description

Senior Style Advisor / Supervisor (12 month contract)

Department: Retail

Employment Type: Fixed Term - Part Time

Location: Glasgow

Description

24 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values:

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You'll be rewarded with...

• A competitive salary and great career prospects,
• 30 days holiday (including bank holidays),
• a discretionary quarterly bonus scheme,
• generous staff discount and clothing allowance,
• the opportunity to develop your career in a fast paced and growing business.