Senior Style Advisor / Supervisor (20 hours)

Mint Velvet; Morpeth; On-site; GBP 12,000 - 15,000; Part time

Job summary

Mint Velvet is seeking a part-time Retail Associate for the Morpeth store, working 20 hours per week to support the Store Manager and uphold Mint Velvet’s relaxed glamour aesthetic.

You will deliver exceptional customer service, contribute to styling with customers, and help maintain visual standards, stock and store operations while growing with our fashion brand.

Ideal candidates love fashion, work well in a team, and are inspirational role models who wear and live the Mint Velvet style.

Qualifications

• Experience as a key holder in fashion retail is preferred.
• Love for fashion and excellent customer service.
• Team player who embodies Mint Velvet style.

Responsibilities

• Support the Store Manager in opening/closing and stock control.
• Deliver exceptional customer service and personal styling support.
• Ensure visual standards reflect Mint Velvet guidelines.
• Drive personal development and uphold store policies.
• Maintain a welcoming environment for customers and staff.

Job description

20 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Department:

Retail

Employment Type:

Part Time

Location:

Morpeth

Description

20 hours per week

Mint Velvet began when founders Liz Houghton and Lisa Agar-Rea set out to create an unfailingly chic collection of contemporary, great quality staples and elevated fits that they felt were missing from their wardrobes. Feeling frustrated that they couldn’t find anything they wanted to wear, or the great customer service they craved, they started fusing relaxed comfort with glamorous yet wearable fashion trends. Relaxed Glamour was born.

Our Values

With Soul. Courage & Resilience. Passion & Drive. Entrepreneurial Spirit. Collaborative.

The Role

• Support the Store Manager in all aspects of running the store, including opening & closing, stock control and maintaining a beautiful environment for your team and customers at all times
• Demonstrate outstanding understanding of Mint Velvet’s market position and competitors and use this to generate and act on any ideas, opportunities or concerns that may impact your store
• Ensure exceptional standards of customer service, including in our Personal Styling offering
• Achieve exceptional visual delivery which reflects the Mint Velvet visual guidelines; creating a sanctuary of style and service that enhances the customer journey and overall experience in-store
• Be proactive in driving your own personal development and continually improving your performance
• Follow and adhere to all policies and procedures and run a sound and robust operation

To join our vibrant and fast-growing business...

You’ll ideally have previous experience as a key holder in a fashion retail store, possess a real love of fashion, be able to offer excellent customer service and work well as part of a team. You’ll need to be an inspirational, helpful and informed role model and know, wear and live the Mint Velvet style.

You’ll be rewarded with:

• a competitive salary and great career prospects
• 30 days holiday (including bank holidays)
• a discretionary quarterly bonus scheme
• generous staff discount and clothing allowance
• the opportunity to develop your career in a fast paced and growing business

#INDHP