Senior Station Operations Leader – International Airport

Alaska Airlines; Hounslow; On-site; GBP 45,000 - 65,000; Full time

Job summary

A major airline is seeking a Manager for Station Operations in Hounslow, UK. This critical role involves managing daily airport operations, leading a team to deliver exceptional customer service, and ensuring compliance with all aviation regulations. The ideal candidate will have over five years of relevant experience and at least two years in a leadership position. Strong communication skills and an understanding of international aviation standards are essential. Competitive compensation and flexible work schedules are offered.

Benefits

Free stand-by travel privileges

Comprehensive well-being programs

Competitive compensation

Qualifications

• 5+ years of customer service or station operations experience.
• At least 2 years of leadership experience.
• Bachelor's degree or equivalent experience.
• Understanding of international and UK aviation standards.
• Excellent communication skills in written and verbal form.
• Active listener with an inclusive mindset.
• Ability to establish cross-functional relationships.

Responsibilities

• Manage daily airport station operations.
• Execute strategy, budgets, and schedules.
• Negotiate and manage vendor contracts.
• Ensure compliance with service standards and regulations.
• Develop staff through performance management.

Job description

A major airline is seeking a Manager for Station Operations in Hounslow, UK. This critical role involves managing daily airport operations, leading a team to deliver exceptional customer service, and ensuring compliance with all aviation regulations. The ideal candidate will have over five years of relevant experience and at least two years in a leadership position. Strong communication skills and an understanding of international aviation standards are essential. Competitive compensation and flexible work schedules are offered.