Senior Software Engineer

ServiceNow; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading SaaS company in the United Kingdom seeks a seasoned Senior ServiceNow Developer. You will design, develop, and implement solutions on the ServiceNow platform, and collaborate with various teams to troubleshoot and enhance system performance. Ideal candidates should have at least 3 years of experience in programming, familiarity with relational databases, and a solid understanding of ITIL and ITSM disciplines. This full-time position emphasizes quality engineering practices and continuous improvement within teams.

Qualifications

• At least 3 years of experience with JavaScript, Python, or Go.
• Experience with relational databases like MySQL, MariaDB, or PostgreSQL.
• Knowledge of ITIL and ITSM disciplines.
• Experience in managing and using APIs.
• Familiarity with Linux environment and infrastructure services.

Responsibilities

• Collaborate to troubleshoot issues and implement solutions.
• Develop scoped applications utilizing ServiceNow functionalities.
• Create and maintain API and data integrations.

Skills

JavaScript

Python

Go

APIs Management

MySQL

MariaDB

PostgreSQL

Infrastructure Services

Tools

ServiceNow

JUnit

Selenium

TestNG

Job description

Team

Join the hottest name in enterprise software today! ServiceNow the fastest growing publicly held SaaS and Cloud Company is transforming and reinventing the way large corporations are managing their processes by developing and delivering a comprehensive suite of cloud-based services for enterprise management.

Role

We are seeking a skilled and experienced senior ServiceNow developer with a strong background in software engineering to join our dynamic team. The ideal candidate will be responsible for designing developing and implementing solutions within the ServiceNow platform as well as troubleshooting and providing escalation support for the automations and applications produced by this team.

What you get to do in this role

• Collaborate with cross-functional teams to troubleshoot issues perform root cause analysis and implement solutions.
• Develop scoped applications that will utilize all of the ServiceNows platform functionality.
• Develop and support the integration of 3rd party systems with ServiceNow; MID server web services (REST) and SSH actions.
• Create and maintain API and data integrations between ServiceNow and other services.
• Develop comprehensive test strategies covering functional regression integration and performance aspects
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality
• Promote a culture of engineering craftsmanship knowledge-sharing and thoughtful quality practices across the team.

Qualifications

• REQUIRED : At least 3 years of hands-on experience with JavaScript Python Go or similar plus a willingness and ability to learn both JavaScript and ServiceNows on-platform implementation of it.
• REQUIRED : At least 3 years of hands-on experience with relational databases (MySQL MariaDB and / or PostgreSQL preferred others are acceptable)
• REQUIRED : A rich knowledge of both ITIL and ITSM disciplines is required
• REQUIRED : Demonstrated proficiency with the use and management of APIs
• REQUIRED : Some knowledge of infrastructure services spanning servers (Linux) storage network security and cloud. This is not a systems administration position but some familiarity with these concepts is essential.
• PREFERRED : At least 2 years of hands-on experience with the development configuration implementation and support of production and non-production ServiceNow instances
• PREFERRED : ServiceNow Application Developer and System Administrator Certifications
• PREFERRED : Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry
• PREFERRED : Familiarity with automated testing frameworks (e.g. JUnit Selenium TestNG) and integrating tests into CI / CD pipelines
• PREFERRED : Understanding software quality principles including reliability observability and production readiness.
• PREFERRED : Ability to troubleshoot complex systems and optimize performance across the stack.
• PREFERRED : Comfort with development tools such as IDEs debuggers profilers source control and Unix-based systems.

Additional Information

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license.

Remote Work

No

Employment Type

Full-time

Key Skills

Spring,.NET,C / C++,Go,React,OOP,C#,AWS,Data Structures,Software Development,Java,Distributed Systems

Experience

years

Vacancy

1