Senior Service Designer: Shape Public Services Impact

Made Tech Limited; Greater London; On-site; GBP 60,000 - 80,000; Full time

Benefits offered by this job

30 days Holiday

Paid counseling

Flexible benefits platform

Job summary

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. The ideal candidate will utilize comprehensive Service Design tools to navigate complex challenges and collaborate with senior stakeholders to achieve significant outcomes for citizens. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. Benefits include 30 days of holiday, paid counseling, and a flexible benefits platform.

Qualifications

• Expert in using core Service Design tools.
• Experience influencing the value of Service Design.
• Able to coach and mentor other designers.
• Lead activities to map existing service landscapes.
• Ensure designs focus on positive outcomes.

Responsibilities

• Assure successful design and delivery of public services.
• Facilitate and communicate with stakeholders.
• Design and prototype seamless services.
• Champion practice across Made Tech.
• Support commercial teams in winning new work.

Skills

Service Blueprints

Ecosystem Maps

Stakeholder Maps

Prototyping Tools

Figma

GOV.UK Prototyping Kit

User Journey Mapping

Consultancy Skills

Job description

A public service design firm is seeking a Senior Service Designer to lead the design of cohesive and efficient public services. The ideal candidate will utilize comprehensive Service Design tools to navigate complex challenges and collaborate with senior stakeholders to achieve significant outcomes for citizens. Key responsibilities include prototyping service approaches, coaching others, and influencing service transformation. Benefits include 30 days of holiday, paid counseling, and a flexible benefits platform.