Senior Service Designer — Shape Government Digital Services

DWP Digital; West Midlands; Hybrid; GBP 57,946 - 68,205; Full time

Benefits offered by this job

Flexible working hours

Time off for volunteering

Interest-free loans for transport

Professional development opportunities

Job summary

A leading government department in the UK seeks a skilled Service Designer to join their digital team. The role involves designing and delivering services that improve people's lives, requiring strong user-centered design expertise and collaboration across teams. With a competitive pay range of £57,946 to £68,205, flexible working options, and a supportive work culture, this position is ideal for someone looking to make an impact in public service design. Additional benefits include a generous pension and professional development opportunities.

Qualifications

• Substantial experience in designing comprehensive end to end services.
• Strong user centered and evidence based design expertise.
• Ability to communicate effectively with colleagues and stakeholders.
• Capacity to create a collaborative working environment.

Responsibilities

• Design stronger services through shared insight and collaboration.
• Shape how services are designed across the organisation.
• Work with multiple teams to define what great service looks like.
• Create seamless, multichannel experiences for users.

Skills

User centered design expertise

Stakeholder communication

Team collaboration

End to end service design

Job description

A leading government department in the UK seeks a skilled Service Designer to join their digital team. The role involves designing and delivering services that improve people's lives, requiring strong user-centered design expertise and collaboration across teams. With a competitive pay range of £57,946 to £68,205, flexible working options, and a supportive work culture, this position is ideal for someone looking to make an impact in public service design. Additional benefits include a generous pension and professional development opportunities.