Senior Service Designer — Hybrid, Impactful Service Design

Aster Group UK; England; Remoto; GBP 50.587 - 61.828; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Focus on colleague wellbeing

Defined Contribution Pension

Volunteering hours

Enhanced leave

Descrizione del lavoro

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. You will lead design activities for strategic programmes and mentor teams in a hybrid role that encourages flexibility. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions. This position involves traveling within the operating region which includes Hampshire and other areas. Join us to transform lives through great design.

Competenze

• Significant experience in service design within complex organisations.
• Expertise in designing end-to-end service journeys and digital services.
• Strong facilitation skills and experience leading co-design workshops.

Mansioni

• Lead design for complex programmes, creating intuitive and inclusive services.
• Facilitate co-design workshops with customers and stakeholders.
• Create design outputs such as service blueprints and journey maps.

Conoscenze

Service design in complex organisations

Designing end-to-end service journeys

Facilitation skills

Proficiency in design tools

Managing design teams

Knowledge of project management principles

Descrizione del lavoro

A leading social housing provider is seeking a Senior Service Designer to shape user-centered services that deliver real impact. You will lead design activities for strategic programmes and mentor teams in a hybrid role that encourages flexibility. Ideal candidates have extensive service design experience in complex settings, strong facilitation skills, and a passion for inclusive solutions. This position involves traveling within the operating region which includes Hampshire and other areas. Join us to transform lives through great design.