Senior Service Designer for Public Sector – Contract

AEJ Consulting Ltd; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A consultancy firm is seeking an experienced Senior Service Designer to join their team on a key public sector program. The role involves collaboration with multidisciplinary teams and includes tasks such as conducting user research and advocating for inclusive design. Ideal candidates are proactive, adaptable, and possess strong communication skills. This is a contract position aimed at mid-senior level professionals.

Qualifications

• Proven experience in service design, ideally in the public sector or large organizations.
• Experience tackling complex problems through user-centered design techniques.
• Strong understanding of service standards and design methodologies.

Responsibilities

• Collaborate with teams to deliver balanced solutions.
• Analyse services and user journeys for improvements.
• Plan and facilitate workshops for stakeholder alignment.

Skills

Service design expertise

User-centered design

Strong communication skills

Collaboration with multidisciplinary teams

Facilitation skills

Job description

A consultancy firm is seeking an experienced Senior Service Designer to join their team on a key public sector program. The role involves collaboration with multidisciplinary teams and includes tasks such as conducting user research and advocating for inclusive design. Ideal candidates are proactive, adaptable, and possess strong communication skills. This is a contract position aimed at mid-senior level professionals.