Lead Public Service Designer: Co-Production

Capacity; Liverpool; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

27 days annual leave

Pension matched up to 6%

Funded health support

Flexible working

Team days and socials

Job summary

A leading public service reform organization seeks a Lead Service Designer to shape user-centered approaches. This senior role involves building design practices and leading projects with public partners. Ideal candidates will have significant experience in service design and a commitment to equity and accessibility. The role offers hybrid working, competitive benefits, and an engaging team environment.

Qualifications

• Significant experience as a service designer in public services.
• Strong ability to mentor and build design capability.

Responsibilities

• Embed co‑production methods with service users and communities.
• Lead service design across multiple projects.
• Ensure quality and direction in design workstreams.

Skills

User-centred methods

Co-production methods

Facilitation skills

Communication skills

Relationship building

Agile methods

Mentoring skills

Education

Formal training in Service Design

Job description

A leading public service reform organization seeks a Lead Service Designer to shape user-centered approaches. This senior role involves building design practices and leading projects with public partners. Ideal candidates will have significant experience in service design and a commitment to equity and accessibility. The role offers hybrid working, competitive benefits, and an engaging team environment.