Senior Service Designer – Public Sector (Hybrid)

Netcompany; Ledston; Hybrid; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Hybrid working model

25 days’ holiday

Private Medical Health care via Vitali

Pension contribution

Life Assurance

Professional certifications supported

Retail discounts

Employee Resource Groups

Job summary

Netcompany in the United Kingdom is seeking a Lead Service Designer to deliver high profile digital products and services for national clients and public sector organisations. You will work across user, technical and business teams to build end-to-end solutions that meet user needs and drive impact.

The role emphasises agile delivery, stakeholder engagement, rapid prototyping and design workshops. You will shape visions, create service blueprints and help transform complex services while

Qualifications

• Experience delivering in agile, multi-disciplinary delivery teams.
• Ability to build strong client relationships and work across teams.
• Experience delivering in UK public sector to GDS standards and Service Standard Assessments.
• Ability to communicate complex business and technical challenges clearly.

Responsibilities

• Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
• Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
• Understand user, business needs and requirements and the wider operational and organisation context
• Analyse user needs and business objectives in highly complex service areas
• Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end
• Help to define vision and outcomes for products, services and programmes
• Lead on design workshops and design sprints with the team, senior stakeholders and users
• Rapidly design and test digital prototypes with users

Skills

Agile delivery

Stakeholder management

Public sector experience

Cross-team collaboration

Tools

Job description

Netcompany in the United Kingdom is seeking a Lead Service Designer to deliver high profile digital products and services for national clients and public sector organisations. You will work across user, technical and business teams to build end-to-end solutions that meet user needs and drive impact.

The role emphasises agile delivery, stakeholder engagement, rapid prototyping and design workshops. You will shape visions, create service blueprints and help transform complex services while