Lead Service Designer for Public Sector Innovation

Netcompany Group A/S; Leeds; On-site; GBP 70,000 - 95,000; Full time

Job summary

Netcompany leads digital transformation across public and private sectors in the UK, delivering high-profile digital products and services. As a Lead Service Designer, you will work across user, technical and business operations to create end-to-end solutions that meet user needs and deliver measurable impact for some of the UK’s largest organisations.

You will collaborate with market-leading technologies, build strong stakeholder relationships, and help define visions and outcomes for products

Qualifications

• Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
• Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
• Understand user, business needs and requirements and the wider operational and organisation context
• Analyse user needs and business objectives in highly complex service areas
• Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end
• Help to define vision and outcomes for products, services and programmes

Responsibilities

• Experience delivering in the UK public sector including working to GDS standards and passing Service Standard Assessments
• Build strong stakeholder relationships with clients and act as a key point of contact in delivery teams
• Understand user, business needs and requirements and the wider operational and organisation context
• Analyse user needs and business objectives in highly complex service areas
• Create design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-end
• Help to define vision and outcomes for products, services and programmes

Job description

Netcompany leads digital transformation across public and private sectors in the UK, delivering high-profile digital products and services. As a Lead Service Designer, you will work across user, technical and business operations to create end-to-end solutions that meet user needs and deliver measurable impact for some of the UK’s largest organisations.

You will collaborate with market-leading technologies, build strong stakeholder relationships, and help define visions and outcomes for products