Lead Service Designer - Hybrid; Public Sector Impact

Netcompany; Leeds; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid working model

25 days’ holiday

Private Medical Health care via Vitaly

Pension contribution

Life Assurance

Professional certifications

Retail discounts

Employee Resource Groups

Job summary

Netcompany is seeking a Lead Service Designer to deliver high-profile digital products and services for the UK’s largest companies and Public Sector organisations. You will work across user, technical and business operations, employing market-leading technologies to build end-to-end solutions that meet user needs and deliver measurable business impact.

You will lead design workshops, rapidly prototype with users, and shape visions and outcomes for services and programmes, while building strong

Qualifications

• Experience working in agile, multi-disciplinary delivery teams.
• Adept at building client relationships and cross-team collaboration.
• Experience delivering services in the UK public sector including GDS standards.

Responsibilities

• Deliver high profile digital products and services for UK clients and Public Sector organisations.
• Work with market leading technologies spanning user, technical and business operations.
• Lead design workshops and design sprints with team, senior stakeholders and users.
• Rapidly design and test digital prototypes with users.
• Define vision and outcomes for products, services and programmes.
• Build strong stakeholder relationships and act as a key contact in delivery teams.
• Analyse user needs and business objectives in complex service areas.
• Create design concepts, user-experience designs and service blueprints.

Skills

Agile delivery

Stakeholder management

Public sector delivery

Design facilitation

Job description

Netcompany is seeking a Lead Service Designer to deliver high-profile digital products and services for the UK’s largest companies and Public Sector organisations. You will work across user, technical and business operations, employing market-leading technologies to build end-to-end solutions that meet user needs and deliver measurable business impact.

You will lead design workshops, rapidly prototype with users, and shape visions and outcomes for services and programmes, while building strong