Senior Service Designer: Agile Strategy Leader

Hippo; Manchester; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension scheme

25 days holiday

Perkbox access

Private health cover

Cycle-to-work

Job summary

Hippo is recruiting senior consultants in service design to help clients transform their services. You’ll lead strategic planning, co-create new propositions, and drive delivery with cross-functional teams.

You’ll also mentor teams and contribute to a community of practice, while building trusted relationships with stakeholders. The role emphasises growth at the Intermediate level, a dynamic path with opportunities to develop leadership capabilities within a supported environment.

Qualifications

• Experience with Agile delivery and working in cross-functional teams.
• Ability to engage with senior stakeholders and service/product owners.
• Strong understanding of service design methods and user-centered approaches.

Responsibilities

• Lead strategic planning for client services and articulate goals through service maps, blueprints or value propositions.
• Provide advisory input on approaches to organisational problems and drive service design delivery across teams.
• Coordinate across organisational and technical boundaries to translate concepts into tangible outputs.

Job description

Hippo is recruiting senior consultants in service design to help clients transform their services. You’ll lead strategic planning, co-create new propositions, and drive delivery with cross-functional teams.

You’ll also mentor teams and contribute to a community of practice, while building trusted relationships with stakeholders. The role emphasises growth at the Intermediate level, a dynamic path with opportunities to develop leadership capabilities within a supported environment.