Senior SEND Admin - Integrated Support (Hybrid)

Coventry City Council; Coventry; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Coventry City Council is recruiting a Senior Administrator to support the Integrated SEND Service in a hybrid working environment. You will handle a varied admin workload and act as a key point of contact for families, schools, NHS, and partners, helping to deliver timely services for children and young people with SEND.

The role requires strong IT skills, data protection awareness, and the ability to prioritise under pressure while maintaining a person-centred approach.

Qualifications

• Strong administrative and customer service experience.
• Ability to communicate clearly with a wide range of stakeholders.
• Experience in fast-paced, deadline-driven environments.
• Awareness of data protection and confidentiality.

Responsibilities

• Ensure efficient day-to-day administration and processes.
• Act as first point of contact for parents, schools, and partners.
• Maintain accurate records and handle data with care.
• Support the SEND team to deliver services to children and families.

Skills

Administrative skills

Customer service

Communication

Multi-tasking

Microsoft Office

Education

Level 2 English

Tools

Microsoft Word

Outlook

Excel

Teams

Job description

Coventry City Council is recruiting a Senior Administrator to support the Integrated SEND Service in a hybrid working environment. You will handle a varied admin workload and act as a key point of contact for families, schools, NHS, and partners, helping to deliver timely services for children and young people with SEND.

The role requires strong IT skills, data protection awareness, and the ability to prioritise under pressure while maintaining a person-centred approach.