Senior Security TAM - Strategic Technical Advisor (Remote)

Cisco Systems, Inc; London Borough of Hounslow; Remote; GBP 90,000 - 120,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Security Technical Account Manager for Splunk UK.

This remote, full-time position supports customers across multiple UK locations, focusing on security strategy, deployment, and optimization of the Splunk platform to meet critical objectives. You will partner with customers, translate use cases into best practices, and collaborate with multiple Cisco teams to ensure successful outcomes.

Qualifications

• 5+ years of professional IT experience with at least 3 years in information security.
• Experience using or administering SIEM or security log management systems (Splunk, ArcSight, LogRhythm, ELK, Q-Radar, Rapid7, Sentinel, Chronicle).
• Active Splunk certification with hands-on experience in Splunk premium apps (Enterprise Security, Phantom, or UBA).

Responsibilities

• Provide technical guidance on use case development, configuration, and optimization for ES and Splunk UBA.
• Resolve complex customer challenges to improve system resilience and minimize downtime.
• Accelerate customer adoption of Splunk security platform and contribute to strategic account plans.
• Collaborate with Field Sales, Sales Engineering, and Customer Support for customer success.
• Develop collateral and initiatives to improve operational efficiency across teams.
• Drive high CSAT and identify opportunities for product expansion within accounts.

Skills

IT security experience

Unix/Windows proficiency

Bash scripting

Python scripting

Security consulting / leadership

Big-data analytics understanding

Education

GIAC

CISSP

OSCP

Bachelor's degree in Computer Science or equivalent

Tools

Splunk

Splunk Enterprise Security

Splunk SOAR (Phantom)

Splunk UBA

ArcSight

ELK

Q-Radar

Rapid7

Sentinel

Chronicle

Job description

Cisco Systems, Inc. is seeking a Security Technical Account Manager for Splunk UK.

This remote, full-time position supports customers across multiple UK locations, focusing on security strategy, deployment, and optimization of the Splunk platform to meet critical objectives. You will partner with customers, translate use cases into best practices, and collaborate with multiple Cisco teams to ensure successful outcomes.