Security TAM: Strategic Advisor for Splunk ES/UBA (Remote)

Cisco Systems, Inc; Malvern; Remote; GBP 70,000 - 110,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Security Technical Account Manager for Splunk UK to guide security deployments and optimize customer use of Splunk across the UK.

This is a full-time remote role with a focus on strategic technical guidance and a strong customer-first mindset. You will build trusted advisor relationships with enterprise clients, translate security use cases into best practices, coordinate with product teams, and drive customer health and opportunities for expansion while

Qualifications

• 5+ years IT experience with at least 3 years in information security.
• Experience with SIEM/security log management systems.
• Active Splunk certification with hands-on Splunk Enterprise Security or UBA.
• Security certifications such as GIAC, CISSP, OSCP.
• Unix and Windows environments with Bash/Python scripting.

Responsibilities

• Provide technical guidance on use case development, configuration, and optimization for Enterprise Security and Splunk UBA.
• Resolve complex customer challenges to minimize downtime and improve resilience.
• Accelerate adoption of Splunk security platform through domain expertise.
• Collaborate with Field Sales, Sales Engineering, and Customer Support to ensure customer success.
• Engage with the broader Splunk Account Team to align strategic account plans.
• Build scalable processes, collateral, and tools to improve operational efficiency.
• Drive high CSAT and identify opportunities for product expansion.
• Mentor team members and participate in training initiatives.

Skills

Security experience

SIEM expertise

Scripting (Python/Bash)

Customer advisory

Unix/Windows proficiency

Education

Bachelor's degree in Computer Security / CS / CE

Security certification GIAC / CISSP / OSCP

Tools

Splunk

Splunk ES

Splunk SOAR

Splunk UBA

ArcSight

ELK

Chronicle

Job description

Cisco Systems, Inc. is seeking a Security Technical Account Manager for Splunk UK to guide security deployments and optimize customer use of Splunk across the UK.

This is a full-time remote role with a focus on strategic technical guidance and a strong customer-first mindset. You will build trusted advisor relationships with enterprise clients, translate security use cases into best practices, coordinate with product teams, and drive customer health and opportunities for expansion while