Senior Scheduling & Account Manager – Vehicle Testing

Government Recruitment Service; Kirkcaldy; On-site; GBP 40,000 - 60,000; Full time

Job summary

A governmental hiring entity is looking for a senior user to lead strategic projects impacting vehicle testing services. You will build relationships with customers and partners, using data to improve service quality. Responsibilities include managing operational standards, reporting to senior stakeholders, and ensuring team performance. This position offers a pension contribution, flexible working, and annual leave benefits.

Benefits

Employer pension contribution of 28.97%

25 days annual leave plus bank holidays

Flexible working options

Qualifications

• Experience of delivering change and engaging staff.
• Ability to interpret monitoring information and industry intelligence.
• Strong relationship management skills.

Responsibilities

• Lead frontline teams to enhance testing services.
• Provide reporting and insight to senior stakeholders.
• Act as the operational lead for service delivery and quality standards.

Skills

Communication skills

Stakeholder engagement

Data analysis

Report writing

Job description

A governmental hiring entity is looking for a senior user to lead strategic projects impacting vehicle testing services. You will build relationships with customers and partners, using data to improve service quality. Responsibilities include managing operational standards, reporting to senior stakeholders, and ensuring team performance. This position offers a pension contribution, flexible working, and annual leave benefits.