Senior Sales Specialist

Fonterra; Canterbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading global dairy co-operative in the United Kingdom is seeking a Senior Sales Specialist. In this role, you will build strong community relationships while delivering outstanding customer service and driving sales. You must have at least two years' experience in sales and possess excellent organizational and problem-solving skills. The position encourages personal development and inclusive participation, making it a unique opportunity to grow in a supportive team environment.

Benefits

Fair and equitable pay

Health and well-being programs

Professional development opportunities

Flexible/hybrid working options

Qualifications

• Minimum of two years in a sales role.
• Ability to build strong relationships with stakeholders.
• Understanding of Farm Source store network and product range.

Responsibilities

• Deliver high levels of customer service.
• Maintain strong relationships within the community.
• Ensure high visual merchandising standards are maintained.
• Order stock for allocated product categories.

Skills

Sales knowledge

Customer service experience

Organizational skills

Time management

Problem-solving

Job description

Position Description

Our Co-operative

Ata whakaarohia tō āpōpō | Imagine Tomorrow with Us

At Te Mātāpuna Fonterra, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

He kupu mō mātou | About us

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

You can learn more about Farm Source here.

Mō tēnei tūranga | About the Opportunity

Our Rakaia store is in the look for a Senior Sales specialist. You will be the face of Fonterra Farm Source in the community and a trusted source of advice, for our customers. Your role will be crucial in delivering outstanding customer service, driving sales, and maintaining strong relationships within the community. Your dedication and expertise will contribute significantly to the achievement of our business targets.

Responsibilities will include (but are not limited to):

• Deliver high levels of customer service and experience.
• Compel and persuade towards Fonterra Farm Source’s solutions.
• Maintain strong and collaborative relationships with the wider Fonterra Farm Source team for the benefit of our farmers.
• Possess and put into practice a general knowledge of our product range (including features, usage and benefits) and service offering. With in-depth knowledge in at least one category.
• Understand the seasonal operations of farming and how these impact on the farmer’s business and on our business
• Ensure high visual merchandising standards are maintained and that stock is grouped, displayed, and priced correctly in accordance with the company guidelines.
• Order stock for allocated product categories to meet seasonal demand and to comply with inventory level expectations.
• Demonstrate purchasing/sales planning to meet budget.
• Process all incoming stock accurately, and ensure it is ready for shelving as early as possible.

Mōu | About You

To be successful in this role you will possess a strong knowledge of the Farm Source store network and product range. You will need to a self starter with relevant sales knowledge. Coupled with your technical expertise, you will have the ability to build strong relationships with a variety of stakeholders and enjoy working as part of a team

Other success enablers include;

• Experience in a sales role - Minimum of two years
• Customer service experience
• Proven organisational abilities and the ability to work autonomously
• Excellent time management and problem-solving abilities
• Retail experience would be advantageous
• Physical capability to safely perform manual handling of products, store fixture and display merchandising, and other physical requirements of the role

Ngā Aura | Our Values

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz

Tā mātou oati | Our Commitment to You

We care for our people globally. Our comprehensive benefits support your well-being, development, and work-life balance:

• Fair and equitable pay
• Health and well-being programs (medical, mental health support)
• Professional development opportunities
• Career growth support
• Work-life balance options (flexible/hybrid working where possible)
• Employee recognition
• Support for community involvement and cultural connection

To learn more, visit Fonterra Careers

Ngā Mahi | A Career of Opportunities

At Te Mātāpuna Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Tātou Tātou | Join Us

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

You, me, us together, Tātou, tātou.

He Wāhi mō te Katoa | Together, we're shaping a future of inclusion.

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.

We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).

Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.

If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.