Senior Sales Ops & Systems Specialist (SAP/CRM)

Mitsubishi Electric; Hatfield; Hybrid; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Generous benefits package

Hybrid working option

Pension

Job summary

Mitsubishi Electric UK is seeking a skilled SAP/CRM specialist to support daily Sales Desk operations, own system testing and drive improvements to boost efficiency and profitability. You will manage SAP, CRM, and the quotation module from requirements through testing and adoption.

You will coordinate with UK, European and Group teams, ensure data integrity, and lead automation projects to reduce admin work while maintaining high service levels. Flexibility for hybrid work is offered.

Qualifications

• Experience with SAP and CRM in a sales/ops environment.
• Experience leading quotation module development and adoption.
• Ability to coordinate cross-functional teams and testing.

Responsibilities

• Share daily Sales Desk activities and cover, manage orders, quotations and enquiries.
• Understand SAP functionality and advise Operations leadership.
• Own customer and master data integrity across SAP and CRM.
• Lead quotation module development, implementation and adoption.
• Monitor quotation outcomes and coordinate fixes with Sales, Operations and IT teams.
• Standardise and automate SAP and CRM processes to reduce administration and improve data quality.

Skills

SAP system knowledge

CRM system

Data quality & governance

Process automation

Tools

SAP

CRM system

Quotations module

Job description

Mitsubishi Electric UK is seeking a skilled SAP/CRM specialist to support daily Sales Desk operations, own system testing and drive improvements to boost efficiency and profitability. You will manage SAP, CRM, and the quotation module from requirements through testing and adoption.

You will coordinate with UK, European and Group teams, ensure data integrity, and lead automation projects to reduce admin work while maintaining high service levels. Flexibility for hybrid work is offered.