Senior Sales Operations: SAP/CRM Automation Lead (Hybrid)

Mitsubishi Electric – UK; Hatfield; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working

Pension

Life Assurance

Private Medical, Dental Insurance and

Discount platform

Colleague Referral Scheme

Holiday Buy

Long Service Awards

Cycle to Work Scheme

Sports & Social Club

Job summary

Mitsubishi Electric – UK in Hatfield is seeking a proactive Sales Desk Systems Specialist to support daily operations and own SAP/CRM processes, including the quotation module, from requirements through testing and adoption.

You will coordinate testing, automate workflows, maintain data integrity, and collaborate with UK, European and Group teams to deliver accurate orders, quotes and reporting, while driving efficiency and profitability.

Qualifications

• Experience owning SAP and CRM processes from requirements through testing and adoption.
• Ability to coordinate system testing and automation to improve efficiency.
• Knowledge of data cleansing and master-data integrity.
• Ability to work with UK, European and Group teams.

Responsibilities

• Share daily Sales Desk activities and colleague cover, managing orders, quotations and enquiries accurately
• Understand SAP functionality and connected business processes, assess proposed changes and advise Operations leadership
• Own customer and master-data integrity across SAP, the CRM system and associated systems, including account structures and cleansing of duplicate, obsolete or inaccurate records
• Lead quotation module development, implementation and adoption to meet UK needs
• Own SAP and associated product-data processes between international and UK teams
• Own system testing, document results, engage the right specialists and coordinate fixes and retesting
• Standardise and automate SAP, CRM system and associated processes to reduce administration and improve data & controls
• Provide system, process and project expertise; train colleagues to support adoption

Skills

Process optimization

Testing coordination

Data integrity

Stakeholder communication

Tools

SAP

CRM system

Job description

Mitsubishi Electric – UK in Hatfield is seeking a proactive Sales Desk Systems Specialist to support daily operations and own SAP/CRM processes, including the quotation module, from requirements through testing and adoption.

You will coordinate testing, automate workflows, maintain data integrity, and collaborate with UK, European and Group teams to deliver accurate orders, quotes and reporting, while driving efficiency and profitability.