Senior Sales Advisor -Luxury Womenswear brand

Bloom Search International; England; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury womenswear brand is seeking an accomplished Senior Sales Associate for its London flagship. The ideal candidate will bring a polished sales approach, build strong client relationships, and deliver exceptional service. Responsibilities include guiding clients through the purchasing journey, managing a dedicated VIC client base, and ensuring a seamless luxury experience. A minimum of 3 years in luxury retail is required, demonstrating a successful track record in achieving sales targets and nurturing client loyalty.

Qualifications

• Minimum 3 years’ experience in luxury retail, preferably managing VIC relationships.
• Proven track record in a premium or luxury fashion environment.
• Exceptional interpersonal skills with a focus on client loyalty.

Responsibilities

• Deliver outstanding personal service and exceed sales targets.
• Manage and expand a dedicated VIC client base.
• Collaborate with store management to implement sales initiatives.
• Maintain boutique visual merchandising standards.

Skills

Client relations

Sales techniques

Product knowledge

Interpersonal skills

Job description

A luxury womenswear brand is looking for an accomplished Senior Sales Associate to join the team at its London flagship. This role requires a highly polished sales professional who excels in cultivating strong client relationships, delivering exceptional service and driving commercial success. With a focus on Ready-to-Wear, you will play a pivotal part in deepening client loyalty, generating revenue growth, and embodying the brand’s elevated aesthetic and values.

Core Responsibilities

Client Experience & Sales Performance

• Deliver outstanding personal service
• Consistently exceed sales targets through deep product understanding, confident selling techniques and an ability to tailor solutions to each client.
• Guide clients through the complete purchasing journey, ensuring a seamless and memorable luxury experience at every touchpoint.
• Keep up to date with fashion trends, brand collections and craftsmanship details to offer informed styling and product recommendations.

VIC Portfolio Growth & Relationship Building

• Manage, retain and expand a dedicated VIC client base, ensuring personalised attention and high levels of repeat engagement.
• Develop CRM strategies that track preferences, purchase history and key dates to anticipate client needs and create tailored outreach.
• Lead and support exclusive client appointments, events and trunk shows designed to strengthen loyalty and generate high-value sales.

Boutique Operations & Team Collaboration

• Partner with store management to implement sales initiatives aligned with brand expectations and boutique objectives.
• Uphold visual merchandising standards, ensuring the boutique environment reflects the brand’s luxury positioning.
• Work closely with stock and inventory teams to maintain optimum product availability.
• Assist in managing peak business periods by guiding client flow, resolving issues and safeguarding service excellence.

Candidate Profile

• Minimum 3 years’ experience in luxury retail, with proven success in managing and growing VIC relationships.
• Strong background within a premium or luxury fashion environment.
• Exceptional interpersonal and clientelling skills, with the ability to cultivate long-term loyalty.
• Polished, professional demeanour and a natural ambassador for a luxury womenswear brand.