Senior Revenue Operations Manager

Patsnap; Greater London; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading tech firm in the UK is looking for a Senior Revenue Operations Manager to strengthen cross-departmental support. This hybrid role involves creating insightful reports from Salesforce, streamlining processes, and managing inquiries to the Revenue Operations team effectively. Ideal candidates will have 5 years of SaaS experience, proficiency in Salesforce, and excellent organizational skills. The firm values innovation and offers competitive benefits including 25 days leave and private healthcare.

Benefits

25 days annual leave allowance

2 company-paid volunteering days

Private healthcare with Bupa

WFH stipend

Cycle-to-Work scheme

Qualifications

• Experience with Salesforce to create dashboards and reports.
• Ability to prioritize tasks in a fast-paced environment.
• Organized and skilled in managing various inquiries.

Responsibilities

• Support Account Management and Marketing teams with dashboards.
• Review and improve RevOps processes.
• Act as primary liaison for inquiries into Revenue Operations.

Skills

Commercial mindset

Salesforce proficiency

Organizational skills

Attention to detail

Project management

Education

5 years experience at a SaaS company

Tools

Salesforce

Outreach

Gong

ZoomInfo

Sales Navigator

Job description

Revenue Operations Analyst

Patsnap is a global pre‑IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle using domain‑specific AI to accelerate the creation of market‑ready products. With over 12,000 customers worldwide including some of the biggest names in innovation Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status and we still have a remarkable amount of growth ahead.

Role Summary

We’re looking for a Senior Revenue Operations Manager to join our agile RevOps. This role will support the Account Management, Marketing, Product, and Product Marketing departments. You will also manage and distribute all questions that come to the Revenue Operations team.

This is a hybrid position in our London, UK office with the expectation to work from the office up to 3 days a week. The role has the option to work hybrid throughout the week or fully in office.

What You’ll be Doing

• Support the Account Management, Marketing, Product & Product Marketing teams by creating dashboards/reports from Salesforce to aid decision‑making
• Review / improve all RevOps processes that impact the teams by simplifying documents and always looking for better ways
• Send out regular information to the senior management team which includes daily tracking of performance and monthly review of attainment rates etc
• Own the marketing leads in Salesforce, checking/reviewing the follow‑up of leads and any processes that need to be revisited
• Act as the primary owner of questions from the organisation that come into the RevOps team, reviewing/answering/distributing/escalating as appropriate
• Act as a back‑up for urgent client set‑up in systems and urgent internal requests for access to our tech stack
• Support with any other projects or data analysis as requested by your manager

About You

• Commercially minded and able to prioritise key tasks in a fast‑paced environment
• 5 years experience at a SaaS company
• Previous use of Salesforce and able to create dashboards & reports
• Experience with Outreach, Gong, ZoomInfo, Sales Navigator would be advantageous
• Organised, able to manage incoming questions to Revenue Operations, either answering, delegating or escalating
• Can chair meetings and follow‑up on action points
• Work across many parts of the organisation, including with teams in China, Singapore & Japan
• Hands‑on with great attention to detail
• Open‑minded, willing to learn and take on new challenges as the tech landscape is constantly changing

What You’ll Love

• 25 days annual leave allowance, bank holidays (additional time off based on service up to a maximum of 5 extra days)
• 2 company‑paid volunteering days
• Eyecare voucher scheme
• Private healthcare with Bupa Healthcare
• Private pension with Scottish Widows
• Parental leave policies
• Perkbox benefit scheme – we aim to reward our Patsnappers for all their hard work as much as we can
• WFH stipend
• Cycle‑to‑Work scheme
• Life assurance
• Payroll giving

Our Values

• Integrity – we hold each other accountable for our actions
• Leadership – we lead by example and inspire each other to reach for new heights
• Openness – we are open and honest and share our ideas with care and consideration
• Growth – we are lifelong learners who aspire to improve each day
• Innovation – we seek out new ways to solve problems
• Customer – our customer is at the center of everything we do. Their success is our success

Patsnap is proud to be an equal opportunity employer (EOE) that champions diversity. We do not discriminate based on race, religion, national origin, citizenship, sex, gender identity or expression, sexual orientation, pregnancy, age or marital, veteran/military or disability status or any other protected status in accordance with federal, provincial /state or local laws.

Even if you don’t meet 100% of the above qualifications we encourage you to apply and tell us why you’d be a great fit for this role! If you require any accommodations during the interview process please email us at [e-mail] so we can best support you.

Employment Type: Full‑Time

Key Skills: ASC 606, Hotel Experience, Hospitality Experience, GAAP, Accounting, Revenue Management, Pricing, Analysis Skills, Salesforce, SOX, ERP Systems, NetSuite