Senior Records Analyst

RGH-Global Ltd; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading international law firm is seeking a Senior Records Analyst to manage records effectively, analyse large datasets, and enhance workflows. The ideal candidate will have experience in records management, excellent communication skills, and a solution-focused approach. This position offers opportunities to train users and support significant projects within the firm.

Qualifications

• Experience of working in the records management/information governance sector.
• Experience of delivering excellent customer care.
• Demonstrable ability to work using own initiative and prioritise conflicting demands.

Responsibilities

• Perform data quality assurance and analysis on the records management system.
• Develop and deliver training sessions to end users.
• Liaise with external vendors on deliveries and collections.

Skills

Good communication and interpersonal skills

Experience in records management

Ability to analyse large amounts of data

Attention to detail

Customer care experience

Job description

Overview

Role: Senior Records Analyst
Department: Central Technology

About our client: The client is a leading full-service law firm, with a wealth of experience in its areas of specialisation. The firm has a market-leading reputation for its international expertise in Asset Management, M&A and Dispute Resolution & Investigations. Clients include asset managers across the alternative asset classes (private equity, venture, credit, infrastructure and real estate), publicly listed and private companies, financial institutions, and other business enterprises involved in large and complex UK and cross-border matters, transactions and disputes. Their purpose is to provide the highest quality of service to their clients whilst enabling their people to achieve professional fulfilment in a supportive, inclusive and enjoyable working environment.

The Role

The Senior Records Analyst is a key role in the day to day running of the Records Management Service. You will ensure that information about records held in digital and hardcopy formats is correct and up to date. You will be comfortable with analysing large amounts of data to achieve accurate and consistent information, which will initially require some retrospective data cleansing. As the firm is adapting to a digital first approach, you will play a pivotal role in the implementation of retention in the document management system, ensuring that records are destroyed at the right time with the appropriate approvals in place. You will be part of a small team that delivers excellent service to the service users by transferring hard-copy records to off-site storage and recalling them as required. You will engage with service users at all levels within the firm. You will support the records management system and train regular service users, such as PAs and Practice Executives to improve workflows for efficient records management.

Key Responsibilities

• Data quality assurance and analysis on their records management system.
• Providing support on a wide range of high-profile project where needed and directed.
• Liaising with external vendors on deliveries and collections.
• Fostering strong relationships with departments in the firm.
• Developing and delivering training sessions to end users.
• Delivering and collecting deeds and other records.
• Advise or escalate records management queries in a timely manner.

Key Stakeholders

• Director of Central Technology
• Records Manager

Experience, Knowledge & Skills (Personal Specification)

• Experience of working in the records management/information governance sector.
• Good communication and interpersonal skills both verbal and written.
• Experience of delivering excellent customer care.
• Experience of analysing and manipulating large amounts of data.
• Demonstrable ability to work using own initiative and prioritise conflicting demands.
• Work accurately with good attention to detail.
• Ability to work as part of a team.
• Solution focussed approach.

Additional Opportunities and Projects

• Destruction project for digital records on the Records Management System.
• Fostering strong business relationships with the wider firm.
• Supporting preparations for a large-scale office move.