Senior QA Technician

Office Angels; Edenbridge; On-site; GBP 30,000; Full time

Job summary

A leading recruitment agency is looking for a Senior Quality Assurance Technician in Edenbridge. This role includes ensuring compliance with quality and safety standards, investigating complaints, and managing day-to-day activities of the quality team. The ideal candidate should have experience in quality assurance, strong analytical skills, and proficiency in Microsoft Office. The position offers a salary of approximately £30,000 per annum plus benefits like a pension, private medical, and annual bonuses. Apply now!

Benefits

24 days holiday plus Bank Holidays

Pension

Private Medical after probation

Annual Bonus

Salary Review

Training and development opportunities

Qualifications

• Previous experience in Quality Assurance or Quality Control within food or packaging.
• Solid understanding of BRC, ISO 9001, and Good Manufacturing Practices (GMP).
• Dependable and adaptable, comfortable in fast-paced settings.

Responsibilities

• Investigate and respond to customer complaints.
• Carry out root cause analysis.
• Prepare for external audits and manage Hygiene Inspections.

Skills

Quality Assurance experience

Attention to detail

Microsoft Office proficiency

Teamwork and communication

Analytical approach

Adaptability in fast-paced environment

Education

Level 3 HACCP

Level 2 Food safety

Job description

Senior Quality Assurance Technician

Location: Edenbridge

Salary: £c30,000 per annum + Annual Profit Bonus

Benefits: 24 days holiday + Bank Holidays, Pension, Private Medical (following probation), Annual Bonus and Salary Review and excellent training and development opportunities.

Hours: Permanent, Full Time / 8am - 4.30pm with some flexibility if required

This is a pro‑active and busy quality role, reporting to the Head of Training and Standards and QA and Compliance Manager on day‑to‑day Quality Issues from Production.

To ensure that all internal system processes are completed in a timely manner in line with the agreed schedules and targets set out by the Partnership Quality and Compliance Manager.

In this role, you will ensure that all packaging materials and finished goods meet strict quality and safety standards, supporting compliance with BRCGS Packaging, ISO 9001, and food industry regulations.

Key Responsibilities

• Investigating and responding to customer complaints
• Carrying out route cause analysis as necessary
• Raising and investigating internal non‑conformances
• Interdepartmental meetings/communication to ensure continuous improvement and effective process control
• Monthly Quality Reports
• Overseeing the day to day activity of the Quality Assurance Technicians
• Participating in and preparing for all external audits (Customer and BRC)
• Assisting with Internal Audit Programme
• Managing Hygiene Inspections
• Training as required with the QA Manager and the Head of Training and Standards
• Overseeing the day to day activity of the QC department to ensure priorities are met
• CofC completion

Candidate Requirements

• Previous experience in Quality Assurance, Quality Control within food or packaging sectors
• Solid understanding of BRC, ISO 9001, and Good Manufacturing Practices (GMP)
• Excellent attention to detail with a methodical and analytical approach
• Proficiency in Microsoft Office tools for reporting and record‑keeping
• Clear communicator with strong teamwork and interpersonal skills
• Dependable, adaptable, and comfortable working in a fast‑paced, hands‑on environment
• Desirable - Level 3 HACCP / Level 2 Food safety

Want to apply?

If you're ready to take the next step in your career and work in a dynamic and supportive environment, apply now online with your most up to date CV for consideration.

This role is being managed by Debbie Foster - Office Angels - Tunbridge Wells - 01892 614242.

[e-mail].

Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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