Senior Product Manager, Custody

HSBC; Greater London; Hybrid; GBP 150,000 - 200,000; Full time

Job summary

A leading global financial services firm in London seeks a Senior Product Manager - Custody. This role involves leading the design and development of custody data products, utilizing design thinking to address client needs. The ideal candidate will have significant experience in product management within the financial services sector and expertise in data analysis. This position offers a hybrid work model and a comprehensive benefits package including private healthcare and a contributory pension scheme.

Benefits

Private healthcare

Enhanced maternity and paternity pay

Generous employer pension contribution

Qualifications

• Proven experience in Custody, Securities Services, or a related post-trade environment.
• Expertise in managing complex datasets and applying design-thinking principles.
• Ability to engage senior clients and simplify complexity.

Responsibilities

• Lead design and development of custody data products.
• Define product vision, roadmap, and success metrics.
• Engage directly with clients to understand their data strategies.

Skills

Product management

Data analysis

Communication skills

Problem-solving

Tools

Data analytical tools

Design-thinking methodologies

Job description

Area of Interest: Investment Banking, Markets, and Research

Location: London, GB, E14 5HQ

Work style: Hybrid Worker

Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a professional to join our team in the role of: Senior Product Manager - Custody

This role sits at the intersection of product strategy, data innovation, and client engagement. The successful candidate will shape the next generation of custody data products, leveraging design thinking, analytical insight, and deep understanding of client needs to deliver differentiated, data‑driven solutions.

This is a strategic and hands‑on role suited to someone who thrives in complex environments, understands the nuances of custody and post‑trade data, and can translate ideas into actionable product outcomes.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Lead the design and development of new custody data products, using design‑thinking methodologies to identify client pain points and opportunities.
• Define product vision, roadmap, and success metrics aligned to the broader Securities Services strategy and partner with Technology, Operations, and Data teams to translate business requirements into scalable, high‑quality solutions.
• Develop a deep understanding of custody data flows, data models, and data quality considerations across the trade lifecycle whilst using data‑driven insights to inform product decisions, validate hypotheses, and measure product performance.
• Engage directly with clients to understand their evolving data strategies, challenges, and future needs and act as a subject‑matter expert in custody data, representing the bank in client workshops, industry discussions, and strategic forums.
• Collaborate with global stakeholders across Product, Technology, Operations, Sales, and Legal to drive end‑to‑end product delivery and influence senior stakeholders with clear, structured communication and data‑backed recommendations.

To be successful in this role you should meet the following requirements:

• Proven experience in Custody, Securities Services, or a closely related post‑trade environment with strong product management or data‑focused experience, ideally within financial services.
• Demonstrated ability to work with complex datasets, data models, and analytical tools with expertise in applying design‑thinking principles to product development.
• Excellent communication skills, with the ability to simplify complexity and engage senior clients in addition to a strong problem‑solving mindset with the ability to balance strategic thinking and hands‑on execution.
• Experience in data strategy, data architecture, or data‑driven product roles, with familiarity with emerging data trends in the securities industry (e.g., APIs, cloud data distribution, digital assets, AI/ML use cases).
• Ability to navigate large, matrixed organisations and influence without direct authority

This role is based in London

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

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