Senior Product Analyst - Salesforce Experience Cloud (B2B)

Sky; England; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading telecommunications company seeks a Product Analyst to work in its UK&I Technology team. The role emphasizes product development for B2B telecom services, requiring experience with Agile methodologies, Salesforce platforms, and user story documentation. Candidates will collaborate with various teams, ensuring initiatives align with customer innovations. The position offers a hybrid work model with generous perks and opportunities for growth within a dynamic environment.

Benefits

Sky Q

Exclusive rate for Sky Glass

Generous pension package

Private healthcare

Discounted mobile and broadband

Wide range of Sky VIP rewards

Qualifications

• Experience of performing the role of Product Analyst or Product Owner in the B2B telecoms domain.
• Experience in Salesforce Experience Cloud and Digital platforms.
• Experience of documenting and decomposing features into user stories.

Responsibilities

• Work closely with Principal Portfolio Analysts to understand capability scope.
• Drive forward Sky Business initiatives with product analysts.
• Ensure quality assurance of analysis artifacts.

Skills

Product Analyst experience

Experience in B2B telecoms

Agile methodologies (Scrum, Kanban, SAFe)

Salesforce Experience Cloud

CRM functionality

System integration analysis

Documenting user stories

Collaborating with scrum teams

Maintaining digital products

Job description

A leading telecommunications company seeks a Product Analyst to work in its UK&I Technology team. The role emphasizes product development for B2B telecom services, requiring experience with Agile methodologies, Salesforce platforms, and user story documentation. Candidates will collaborate with various teams, ensuring initiatives align with customer innovations. The position offers a hybrid work model with generous perks and opportunities for growth within a dynamic environment.