Senior Personal Banker - Digital & Private Banking Expert

NatWest Group; Liverpool; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading banking institution in Liverpool seeks a Senior Personal Banker to provide exceptional customer service and financial advice. You'll support customers through various banking channels, conduct Financial Health checks, and promote banking products. Ideal candidates possess strong customer service skills, are motivated, and able to build relationships effectively. The position offers a competitive salary starting at £26,350 and comprehensive benefits, making it an excellent opportunity for those passionate about customer service.

Benefits

Flexible benefit program

36 days holiday

Monthly retirement fund contribution

Qualifications

• Experience in a customer service environment required.
• Ability to coach team members to maintain customer relationships.
• Strong interpersonal skills necessary for building rapport with customers.

Responsibilities

• Support customers via video banking and in-person consultations.
• Conduct Financial Health checks to advise on products.
• Identify and cater to customer needs for banking products.

Skills

Customer service experience

Ability to thrive under pressure

Excellent communication skills

Organizational skills

Relationship building

Job description

A leading banking institution in Liverpool seeks a Senior Personal Banker to provide exceptional customer service and financial advice. You'll support customers through various banking channels, conduct Financial Health checks, and promote banking products. Ideal candidates possess strong customer service skills, are motivated, and able to build relationships effectively. The position offers a competitive salary starting at £26,350 and comprehensive benefits, making it an excellent opportunity for those passionate about customer service.