Senior People Partner - Operations (Fixed Term Contract)

Starling Bank; Manchester; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading financial service provider in Manchester is looking for a Senior People Partner to enhance its people management strategies. The successful candidate will collaborate closely with operations teams, driving initiatives in culture, engagement, and talent management. Ideal applicants will have significant HR experience within financial services, offering a strong proficiency in stakeholder management and people change processes. This role presents a unique opportunity to influence organizational success while working in a dynamic and supportive environment.

Benefits

25 days holiday plus public holidays

Health insurance with mental health support

Life insurance at 4x your salary

Generous family-friendly policies

Access to Cycle to Work initiatives

Qualifications

• Significant experience in an HR or People function.
• Experience working in financial services.
• Understanding of risk and regulatory requirements.

Responsibilities

• Partner with leaders to build high performing teams.
• Advise and influence stakeholders using commercial awareness.
• Support talent reviews and succession planning.
• Inform decision making for reward processes.
• Manage recruitment and onboarding processes.
• Analyze people data for decision making.

Skills

Stakeholder Management

People Change Management

Talent Management

Coaching and Development

Numerate Decision Making

Attention to Detail

Job description

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices.

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our mission is to change banking for good. We can’t do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture.

We are now looking for a Senior People Partner to join us in our Manchester office on a Fixed Term Contract. In this role you’ll work closely with our Operations teams and will take a lead in delivering our People plan at Starling.

Some of the areas you will be working on are:

• Culture and Engagement - partner with leaders to build high performing, inclusive teams, championing wellbeing, DEI and the employee experience through listening to employee feedback, identifying areas for improvement and delivering change to support and promote our culture
• Stakeholder Management & Business Partnership -build trusted relationships with leaders and teams, advising, challenging and influencing. Using commercial awareness to translate business needs to people strategies.
• Coaching and Development - work with senior leaders and managers to improve/enhance their leadership effectiveness by providing day to day advice and feedback.Support talent reviews and succession planning.Drive performance management cycles.
• Reward - inform decision making for reward processes and provide market analysis and insight
• Talent Management - identify and actively manage our talent ensuring we retain and develop our people supporting team effectiveness and leadership capability.
• Recruitment, planning and onboarding - working with our in-house recruitment resources to grow talented, diverse teams
• Organisational Design & Change - support workforce planning, skilled at analysing people data to inform decision making. Experience in people change management and organisational design.
• Talent Acquisition and Onboarding - Partnering with our Talent Acquisition Team to ensure we continue to hire strong candidates and meet the resource needs of our growing business.
• HR Operations and MI - provide input to the People Operations team to ensure accurate data and take responsibility for reporting to support our people decision-making

• Significant experience in an HR or a People function, which has given you a solid grounding as a generalist;
• Experience working in financial services;
• A strength/preference in People Change Management, Reward, Engagement or Talent Management would be a useful addition to the team;
• An understanding of Risk and Regulatory requirements, and a willingness to develop your knowledge further;
• Strong execution skills and acute attention to detail;
• An ability to operate within a fast paced, growing business environment; to continuously improve and adapt to change business requirements;
• Numerate, with an evidence-based approach to decision making;
• Able to deliver effective results and meet deadlines in a flexible, organic, fast-paced environment.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.