Senior Payments Sales Operations & Governance Analyst

JP Morgan Chase; Greater London; Presencial; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

JP Morgan Chase Global Payments Sales seeks a Sales Practices Associate in London to drive governance, controls, and process improvements across cross-functional teams. You will support communications, reporting, and training materials, partnering with stakeholders to deliver key programs that enhance efficiency and risk management.

You will analyze trends, prepare dashboards, and translate policy changes into clear communications for diverse audiences, helping leaders execute priorities.

Formación

• Bachelor’s degree or equivalent experience.
• Strong project coordination and organizational skills.
• Strong written and verbal communication skills.
• Experience developing business communications, training materials, or reporting deliverables.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to synthesize information and present findings clearly.
• Strong stakeholder management and relationship-building skills.
• Proficiency in Microsoft Office applications, including PowerPoint and Excel.
• Experience leveraging AI-enabled productivity tools for research, content, reporting, and data analysis.
• Ability to work independently and with cross-functional teams.

Responsabilidades

• Support Sales Practices initiatives across governance, controls, process improvement, sales enablement, and business transformation activities.
• Coordinate deliverables with stakeholders, track milestones, dependencies, and support implementation of priorities.
• Evaluate and enhance processes, procedures, and controls to improve efficiency, consistency, and risk management.
• Maintain process documentation, operating procedures, governance materials, and related program artifacts.
• Support CRM enhancements, workflow tools, sales enablement technologies, and other business applications.
• Gather requirements, coordinate user testing, document feedback, and support rollout activities.
• Develop and maintain communications, training materials, job aids, manager resources, and presentations.
• Translate policy, process, and program changes into clear communications for different audiences.
• Produce recurring and ad hoc reporting to support governance and decision making (dashboards, metrics, insights).
• Analyze trends, identify opportunities/risks, and provide insights to support objectives.
• Prepare presentations and coordinate meetings and follow-ups across initiatives, including change management.

Conocimientos

Project coordination

Organizational skills

Communication skills

Training materials development

Reporting & dashboards

Data analysis

Stakeholder management

Presentations

Attention to detail

Cross-functional collaboration

Educación

Bachelor’s degree or equivalent experience

Herramientas

CRM platforms

AI-enabled productivity tools

Sales enablement tools

Workflow technologies

Microsoft Office (PowerPoint & Excel)

Descripción del empleo

JP Morgan Chase Global Payments Sales seeks a Sales Practices Associate in London to drive governance, controls, and process improvements across cross-functional teams. You will support communications, reporting, and training materials, partnering with stakeholders to deliver key programs that enhance efficiency and risk management.

You will analyze trends, prepare dashboards, and translate policy changes into clear communications for diverse audiences, helping leaders execute priorities.