VP, Global Payments Operations & Controls — Risk & Change

JPMorgan Chase & Co.; Lower Blandford St Mary; On-site; GBP 120,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom is seeking a Vice President to lead Payments Operations & Controls.

You will drive risk management, change governance, and data taxonomy alignment across business, risk, control, and data domains to strengthen our payment processes. You will partner with Operational Risk, CCOR, Internal Audit, Product, Technology, and Finance to ensure integrated risk management, regulatory compliance, and continuous improvement across global payment platforms.

Qualifications

• Proven experience in risk and control management within payments or treasury services.
• Strong data analytics using Excel, Tableau, Power BI; familiarity with AI/ML.
• Leadership with credibility at senior levels and change-management expertise.
• Deep knowledge of regulatory frameworks and corporate policies.
• Excellent stakeholder management and communication skills.

Responsibilities

• Support operations and controls in change and event-related activities, mapping data taxonomy across business, risk, control, and data domains.
• Drive the Operations control agenda with risk and change management support to the business and ensure alignment with global Payment Controls strategy.
• Manage control elements related to strategic projects, including process improvements, technology migrations, and regulatory initiatives.
• Conduct root cause analysis, implement preventive actions, and oversee process changes to mitigate operational risks.
• Guide the direction of operational improvements in line with long-term strategic objectives and regulatory requirements.
• Conduct and oversee end-to-end reviews of key operational processes, identifying opportunities for automation and efficiency.
• Partner with Operational Risk, Compliance (CCOR), Internal Audit, Product, Technology, and Finance to ensure integrated risk management and compliance.
• Provide guidance to operations partners regarding corporate policies, risk, and control management, and regulatory expectations.
• Coordinate internal audits, CCOR and TCOE reviews, and external regulatory reviews, ensuring timely remediation of findings.
• Design and execute an independent, proactive review and testing program to validate control effectiveness.
• Ensure adequacy and regular testing of business resiliency plans in accordance with CIB Resiliency guidelines and regulatory requirements.

Skills

Risk & controls

Leadership

Data analytics

Stakeholder management

Change management

Regulatory frameworks

Tools

Excel

Tableau

Power BI

Alteryx

Job description

JPMorgan Chase & Co. in the United Kingdom is seeking a Vice President to lead Payments Operations & Controls.

You will drive risk management, change governance, and data taxonomy alignment across business, risk, control, and data domains to strengthen our payment processes. You will partner with Operational Risk, CCOR, Internal Audit, Product, Technology, and Finance to ensure integrated risk management, regulatory compliance, and continuous improvement across global payment platforms.