Global Payments Regulatory Operations Leader

JPMorgan Chase & Co.; Lower Blandford St Mary; On-site; GBP 180,000 - 240,000; Full time

Job summary

JPMorgan Chase & Co. in the United Kingdom seeks an Executive Director and Global Operations Lead for Payments Regulatory Reporting Operations.

You will own the global operating model and oversee day-to-day regulatory reporting delivery across APAC, EMEA, and the Americas, guiding transformation and ensuring exam readiness. You will build strong partnerships with Technology, Compliance, Controls, Legal, and business stakeholders to deliver timely reporting, data quality, and scalable controls,

Qualifications

• Bachelor’s degree or equivalent experience.
• Experience in operations leadership and/or regulatory-related roles within financial services, including managing teams and complex delivery.
• Strong knowledge of payments products, flows, and core systems that support payments processing and reporting.
• Demonstrated experience leading regulatory change and operating in a controlled environment (controls, audit, compliance partnership).
• Proven ability to lead through influence with senior stakeholders; strong written and verbal communication.
• Expertise in delivering tech driven strategic change at scale
• Program and execution management capability: prioritization, governance, dependency management, and delivery under tight deadlines.

Responsibilities

• Lead global regulatory reporting operations, including staffing and performance management.
• Own the global operating model, governance, and controls for regional execution.
• Drive strategic change with Technology to reduce manual effort and risk.
• Manage regulatory-driven change across regions with planning and controlled execution.
• Strengthen data quality and controls with clear ownership and fixes.
• Ensure exam and RFI readiness with horizon scanning and audit trails.
• Partner with business on product and market initiatives affecting regulatory reporting.

Skills

Operations leadership

Regulatory reporting

Stakeholder management

Payments products knowledge

Change management

Communication

Tech-driven transformation

Program and execution management

Education

Bachelor’s degree or equivalent experience

Job description

JPMorgan Chase & Co. in the United Kingdom seeks an Executive Director and Global Operations Lead for Payments Regulatory Reporting Operations.

You will own the global operating model and oversee day-to-day regulatory reporting delivery across APAC, EMEA, and the Americas, guiding transformation and ensuring exam readiness. You will build strong partnerships with Technology, Compliance, Controls, Legal, and business stakeholders to deliver timely reporting, data quality, and scalable controls,