Sales Practices & Governance Specialist

JP Morgan Chase; Greater London; On-site; GBP 40,000 - 52,000; Full time

Job summary

JP Morgan Chase in London is seeking a Sales Practices Associate to support governance, controls, and process improvements across Global Payments Sales. The role partners with Sales, business management, control management, and technology to drive priorities and strengthen processes.

You will apply analytical, organizational, and stakeholder management skills to manage multiple initiatives in a fast-paced environment and contribute to key Sales Practices programs through communications,

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong project coordination and organizational skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Experience developing business communications, training materials, presentations, or reporting deliverables.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to synthesize information and present findings clearly.
• Strong stakeholder management and relationship-building skills.
• Proficiency in Microsoft Office applications, including PowerPoint and Excel.
• Proficiency in leveraging AI-enabled productivity tools for research, content development, reporting, and data analysis.
• Ability to work independently and collaboratively within a cross-functional environment.

Responsibilities

• Support Sales Practices initiatives across governance, controls, process improvement, sales enablement, and business transformation activities.
• Coordinate deliverables with stakeholders, track milestones, identify dependencies, and support implementation of business priorities.
• Evaluate and enhance processes, procedures, and controls to improve efficiency, consistency, and risk management.
• Maintain process documentation, operating procedures, governance materials, and program artifacts.
• Support CRM enhancements, workflow tools, sales enablement technologies, and other business applications.
• Gather requirements, coordinate user testing, document feedback, and support rollout activities.
• Develop and maintain communications, training materials, job aids, and presentations for management and staff.
• Translate policy and program changes into clear communications for diverse audiences.
• Produce recurring and ad hoc reporting including dashboards and management insights.
• Analyze trends, identify risks and opportunities to support business objectives.
• Prepare presentations, status updates, governance materials, and coordinate meetings across initiatives.

Skills

Project coordination

Organizational skills

Communication skills

Technical writing

Stakeholder management

Analytical thinking

PowerPoint

Excel

AI-enabled tools

Independent & collaborative work

Education

Bachelor’s degree

Tools

Microsoft Office (PowerPoint, Excel)

Job description

JP Morgan Chase in London is seeking a Sales Practices Associate to support governance, controls, and process improvements across Global Payments Sales. The role partners with Sales, business management, control management, and technology to drive priorities and strengthen processes.

You will apply analytical, organizational, and stakeholder management skills to manage multiple initiatives in a fast-paced environment and contribute to key Sales Practices programs through communications,