Senior Operations Lead, Healthcare Soft FM

Compass Group UK & Ireland; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading soft FM services provider in Greater London is seeking an experienced Deputy Contract Director to manage one of their largest healthcare contracts. This hands-on role requires a strong background in operational management within healthcare. The successful candidate will oversee service delivery and regulatory compliance while fostering relationships with NHS stakeholders. The position offers a competitive salary and career progression opportunities, making a real difference to patient and staff experiences in healthcare settings.

Benefits

Competitive salary and benefits package

Opportunities for career progression

Supportive work environment

Qualifications

• Proven experience in operational management within a healthcare soft FM environment.
• Strong leadership skills with the ability to inspire large, multidisciplinary teams.
• Knowledge of healthcare compliance, infection prevention, and NHS service requirements.

Responsibilities

• Support the operational delivery of cleaning, catering, and patient experience services.
• Lead, coach, and develop on-site teams for excellent performance.
• Ensure compliance with healthcare regulations and standards.

Skills

Operational management experience

Leadership skills

Knowledge of healthcare compliance

Budget management experience

Excellent communication skills

Job description

A leading soft FM services provider in Greater London is seeking an experienced Deputy Contract Director to manage one of their largest healthcare contracts. This hands-on role requires a strong background in operational management within healthcare. The successful candidate will oversee service delivery and regulatory compliance while fostering relationships with NHS stakeholders. The position offers a competitive salary and career progression opportunities, making a real difference to patient and staff experiences in healthcare settings.