Senior Onboarding Lead – Remote-Friendly SaaS (Enterprise)

Re-Leased; Greater London; Hybrid; GBP 52.000 - 72.000; Vollzeit

Benefits dieser Stelle

Health insurance

EAP service

Wellness allowance

Parental leave

Flexible hybrid work

Global team collaboration

Zusammenfassung

Re-Leased is seeking a Senior Onboarding Consultant to drive seamless onboarding of our cloud-based platform for large clients. You’ll be the vital link between customers and our teams, guiding implementation from kickoff to value realization.

This role can be based anywhere in the UK or join our London office. You’ll deliver engaging training, tailor system configurations, manage enterprise onboarding projects, and collaborate with Product, Support and Success to keep onboarding on track.

Qualifikationen

• Demonstrated experience in a training, onboarding, implementation, or enablement roles (ideally SaaS).
• Background in PropTech or commercial real estate (property ops, accounting, etc.).
• Evidence of working with large/enterprise customers.
• Experience managing customer-facing projects.
• Skilled at giving product demos and guiding customers through solutions.
• Familiar with tools like Salesforce, MS Teams, and project tracking platforms.
• Knowledge of accounting platforms e.g. Microsoft Dynamics, Sage Intacct etc.
• Strong project management expertise.

Aufgaben

• Deliver engaging, jargon-free training to end users and execs — virtually or in-person
• Run smooth onboarding projects from kick-off to handover
• Understand each customer’s business and tailor their setup for long-term success
• Troubleshoot early-stage challenges and act as a trusted advisor
• Coordinate with internal teams (Product, Support, Success) to keep onboarding on track
• Translate customer needs into practical system configurations
• Work with our product experts to find the best-fit workflows and features
• Redefine customer processes to align with product features

Tools

Salesforce

MS Teams

Project tracking tools

Jobbeschreibung

Re-Leased is seeking a Senior Onboarding Consultant to drive seamless onboarding of our cloud-based platform for large clients. You’ll be the vital link between customers and our teams, guiding implementation from kickoff to value realization.

This role can be based anywhere in the UK or join our London office. You’ll deliver engaging training, tailor system configurations, manage enterprise onboarding projects, and collaborate with Product, Support and Success to keep onboarding on track.