Senior Office Manager: Lead Client Services & Operations

Williams Lea; Leeds; On-site; GBP 34,000; Full time

Job summary

A global support services provider is seeking an Office Manager to oversee team operations in Leeds. This full-time role involves managing a diverse range of office services and ensuring effective client communication. The ideal candidate will possess strong management skills, exceptional communication abilities, and prior experience in a similar role. The position offers a competitive salary, comprehensive benefits, and opportunities for career development, all in a fully onsite working environment.

Benefits

25 days holiday plus bank holidays

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Qualifications

• Demonstrate strong management and team leading skills.
• Customer focused with the ability to liaise at all levels.
• Exceptional communication skills.
• Excellent attention to detail.
• Ability to work under pressure maintaining accuracy and delivering against timescales.
• Strong administration skills and fully conversant with Microsoft packages such as Word and Excel.

Responsibilities

• Oversee the team and day-to-day services.
• Ensure client service level agreements are consistently met.
• Monitor staff performance and resolve performance-related issues.
• Provide monthly MI to the Account Manager.
• Liaise effectively with clients.

Job description

A global support services provider is seeking an Office Manager to oversee team operations in Leeds. This full-time role involves managing a diverse range of office services and ensuring effective client communication. The ideal candidate will possess strong management skills, exceptional communication abilities, and prior experience in a similar role. The position offers a competitive salary, comprehensive benefits, and opportunities for career development, all in a fully onsite working environment.