Senior National Account Manager

Deliveroo; London; On-site; GBP 45,000 - 75,000; Full time

Job summary

An innovative company is seeking a Senior National Account Manager to enhance relationships with key restaurant partners. In this dynamic role, you will leverage data insights to drive growth and improve operations for a portfolio of major clients. Collaborating across various functions, you will tackle challenges and shape strategies that enhance delivery channels and revenue. Join a fast-growing startup that values diversity and inclusivity, offering a flexible work environment and comprehensive benefits. This is a fantastic opportunity to make a meaningful impact in the food delivery industry.

Benefits

Healthcare

Parental Leave

Pensions

Generous Leave Allowances

Qualifications

• Proven experience in managing accounts and strategic partnerships.
• Ability to analyze data for actionable insights.

Responsibilities

• Monitor partner goals and present performance reviews.
• Conduct training for restaurant partners on best practices.

Skills

Account Management

Data Analysis

Relationship Building

Communication Skills

Job description

Join to apply for the Senior National Account Manager role at Deliveroo.

The Role

As a National Account Manager, you will manage the daily relationship with a portfolio of the largest restaurant partners. You will leverage your expertise of the Deliveroo platform to grow these partners' sales and help them improve their operations for greater efficiency with customers and riders.

You will analyze data to identify performance patterns and generate insights to support partner growth. Reporting to your Client Partner, you will collaborate with functions like Marketing, Operations, and Product. Handling large-scale partners may involve overcoming unique challenges, shaping future strategies for global partnerships.

You Will

• Monitor and analyze partner-specific goals and present performance reviews.
• Manage weekly operational meetings, providing insights during reviews.
• Advise on ways to enhance delivery channels and increase revenue.
• Conduct in-person training for main restaurant partners on operational best practices and troubleshooting.
• Develop relationships with key partners, involving other parts of Deliveroo’s business.
• Partner with regional Commercial Managers to identify growth opportunities across the UK.
• Collaborate with restaurant marketing teams on campaigns that add value.

Requirements

• Experience in account management or strategic partnerships.
• Ability to manage data and create actionable insights.
• Strong relationship-building and communication skills.
• Experience in a high-growth, dynamic environment.

Why Deliveroo?

Our mission is to transform shopping and eating by connecting consumers, restaurants, shops, and riders. We aim to make food and product access more convenient and enjoyable, offering flexible work environments and comprehensive benefits, including healthcare, parental leave, pensions, and generous leave allowances.

Diversity

We value diversity and inclusivity, welcoming individuals regardless of gender, race, sexuality, religion, or personal preferences, as long as you have a passion for food and a desire to join a fast-growing startup.