Senior National Account Manager

Natoora; London; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Key Account Manager to drive growth strategies for key retail accounts. This role involves collaborating across teams to enhance sales performance, implementing promotional strategies, and managing P&L responsibilities. The ideal candidate will possess strong analytical skills and a proactive approach to problem-solving. Join a company dedicated to transforming the food system while enjoying significant employee perks, including discounted produce and daily meals sourced from local growers. This is a fantastic opportunity for someone looking to make a meaningful impact in a fast-paced environment.

Benefits

Produce at a significant discount

Daily meals from local growers

Birthday off after 6 months

Qualifications

• Several years of experience in account management or eCommerce sales.
• Ability to work across departments to achieve business goals.

Responsibilities

• Identify strategies for sustainable growth and manage sales channels.
• Create promotional strategies and analyze sales data for performance.

Skills

Account Management

Sales Strategy

Data Analysis

Communication Skills

Problem Solving

Financial Interpretation

Organizational Skills

Analytical Skills

Education

Bachelor's Degree

Tools

Excel

Tableau

Job description

Natoora started 20 years ago with a very simple, yet powerful goal to find incredible flavour in fresh produce. Today, our dedication to this mission has grown into an impactful network of over 500 independent growers spanning nine sourcing hubs across three continents.

We work with hundreds of kitchens and some of the most exciting and influential chefs in London, New York, Miami, Copenhagen, Paris, and Melbourne. However, our commitment to creating a better food system also extends beyond professional kitchens to a strong community of home consumers across the US and the UK.

On the way, we have been named a Sunday Times Fast Track 100 Company, appeared on the Financial Times’ list of Europe’s fastest-growing companies, and proudly received a GQ Food & Drinks Sustainability Award.

ABOUT THE JOB

Natoora is looking for a Key Account Manager who will be responsible for business and growth strategies for Natoora’s two key retail accounts, Ocado and Waitrose.

We have been a premium partner of Ocado for 10 years, and having recently expanded our Waitrose relationship, this is a great opportunity for an experienced account manager to further grow the consumer sales side of Natoora’s business.

You will have a strong background and several years’ experience in a comparable, high-volume, competitive eCommerce or sales environment. You will be able to demonstrate working effectively and efficiently across multiple teams to achieve key business goals.

Responsibilities

1. Identify and develop strategies for sustainable growth
2. Define and manage the roadmap for these sales channels and coordinate across departments to maximise growth through our retail partners
3. Create and implement the promotional strategy
4. Use data to analyse the success of strategies and further drive performance
5. Sales and margin reporting
6. Full P&L responsibility
7. Conduct joint business plan negotiations
8. Be the main point of contact for internal and external stakeholders, including C-level management
9. Work with Brand team to plan and coordinate marketing strategy to reflect company goals
10. Ensure any problems that arise are dealt with smoothly and promptly by the appropriate teams
11. Work closely with Buying, Pricing and Operations to ensure that KPIs are being met

About you

1. Experience in a similar role executing joint business plans and achieving ambitious and measurable goals
2. Proactive, problem solving and calm under pressure
3. Able to communicate and work across departments
4. Excellent, professional verbal and written communication and interpersonal skills
5. Able to interpret financial and sales data and results
6. Highly analytical
7. Well organised and able to work to deadlines
8. Experience and knowledge of the food industry is desirable but not essential
9. Proficient use of excel is essential and experience of Tableau of a similar tool would be an asset

PERKS

• Natoora produce at a significant discount
• Daily meals. Kitchen stocked from our own growers and producers - including Estate Dairy milk and butter - as well as from our Spa Terminus neighbours Monmouth
• Your birthday off (once you've hit the 6-month mark)

Our vision for a better food system is built on real human relationships and a diversity of experience, perspective and ideas. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Business Development and Sales

Industries

Food and Beverage Services and Manufacturing