Senior National Account Manager

Franke LLC; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is looking for a Senior National Account Manager to join their dynamic team. This role involves managing existing accounts and developing new business opportunities in the coffee sector. The ideal candidate will have a proven background in business development, excellent communication skills, and a passion for delivering exceptional service. You will thrive in a collaborative environment, working closely with various departments to ensure client satisfaction. This is a fantastic opportunity to be part of a company committed to innovation and excellence, offering professional growth and a competitive benefits package.

Benefits

25 days of holidays

Private Healthcare

Professional growth opportunities

Collaborative work environment

Competitive salary and benefits package

Qualifications

• Proven experience in business development or account management, ideally related to coffee.
• Self-motivated and results-oriented with a track record of meeting sales targets.

Responsibilities

• Manage and develop existing accounts while seeking new business opportunities.
• Build relationships with clients and provide tailored solutions.

Skills

Business Development

Account Management

Communication Skills

Interpersonal Skills

Sales Target Achievement

Technical Communication

Organizational Skills

Time Management

Tools

Microsoft Office Suite

Job description

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Senior National Account Manager

Date: Apr 25, 2025

Location: London, GB

About Franke

About the job

Franke Coffee Systems UK are seeking a highly motivated and experienced individual to join our team as a Senior National Account Manager. The successful candidate will be responsible for managing and developing existing accounts across QSR and Roasters, as well as seeking out new business opportunities.

Ideally a fan of coffee, although not essential, this is an exciting opportunity for someone to sell high-end fully automatic coffee machines and work with customers to ensure their expectations on our machines are met.

• Build and maintain relationships with existing and potential clients, understand their needs and provide tailored solutions and first class service and support.
• Work closely with internal departments, ensuring processes are followed, orders fulfilled and client queries handled effectively and professionally.
• Develop and manage a sales pipeline, ensuring timely follow-ups and effective communication with prospects.
• Stay up-to-date with industry trends, competitor activities, and emerging technologies in the coffee industry.
• Provide regular reports and updates on sales activities, market trends, and customer feedback.

Requirements

• Proven experience in business development or account management, ideally related to coffee or coffee equipment
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients.
• Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets.
• Quick learner with the ability to understand and effectively communicate technical information.
• High enthusiasm and eagerness for a new challenge.
• Ability to work independently and as part of a team, with strong organizational and time management skills.
• Willingness to travel across the UK meeting customers and end user sites.
• Proficiency in Microsoft Office Suite

What we offer you

• Opportunity to work in a collaborative and innovative environment.
• Professional growth and development opportunities.
• Competitive salary and benefits package.
• Be part of a company committed to excellence and innovation.
• 25 days of holidays
• Private Healthcare for you, with the option to add partner and children

Important information for all executive search companies, headhunters and HR consultants

The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.