Senior IT Technician - Education (2nd/3rd Line)

PLANET RECRUITMENT SERVICES LTD; Witney; On-site; GBP 31,000 - 37,000; Full time

Job summary

PLANET RECRUITMENT SERVICES LTD seeks a Senior IT Technician (Education) to support an educational environment in Witney. You will join a small team and act as an escalation point to junior engineers, handling 2nd/3rd line issues.

The role covers desktop support, AD administration, M365 support, VPN troubleshooting and network infrastructure tasks. Salary is £170-£200 per day PAYE, with customer-facing duties.

Qualifications

• Desktop support in enterprise environments.
• Active Directory administration.
• Microsoft 365 support.
• VPN troubleshooting.
• Group server management.
• Network switches: HPE/Aruba.
• Network infrastructure documentation.

Responsibilities

• Provide day-to-day IT support in an educational environment.
• Act as escalation point to the junior engineer (2nd/3rd line).
• Communicate with users in a customer-facing role.
• Collaborate with a small IT team.

Skills

Desktop Support

Windows enterprise environments

Active Directory administration

Microsoft 365 support

VPN troubleshooting

Group server management

Network infrastructure analysis

Tools

HPE switches

Aruba switches

Job description

PLANET RECRUITMENT SERVICES LTD seeks a Senior IT Technician (Education) to support an educational environment in Witney. You will join a small team and act as an escalation point to junior engineers, handling 2nd/3rd line issues.

The role covers desktop support, AD administration, M365 support, VPN troubleshooting and network infrastructure tasks. Salary is £170-£200 per day PAYE, with customer-facing duties.