Education IT Technician - Classroom & Network Support

Planet Recruitment; Waterlooville; On-site; GBP 20,000 - 27,000; Full time

Job summary

Planet Recruitment is seeking an IT Technician to join our dedicated IT Support Team in Waterlooville. The successful candidate will provide day-to-day technical support and assist in delivering high-quality IT services across a multi-site education environment.

Salary: £20,000 - £27,000. Working as part of a small, supportive IT team, you will help maintain Windows desktop and other IT equipment, diagnose issues, support classroom technology and network connectivity for around 2,000 users

Responsibilities

• Providing first- and second-line technical support to staff and users.
• Diagnosing and resolving hardware and software issues.
• Supporting Windows desktop and laptop devices.
• Installing, configuring and maintaining IT equipment.
• Supporting network infrastructure and connectivity.
• Maintaining and troubleshooting printers and photocopiers.
• Supporting classroom and presentation technology.
• Assisting with the maintenance and support of telephone systems.
• Supporting CCTV and other technology systems.
• Assisting with audio, sound and lighting equipment.
• Setting up and preparing IT equipment for users and learning environments.
• Carrying out routine maintenance and technical checks.
• Escalating complex technical issues where appropriate.
• Working collaboratively with other members of the IT Support Team.
• Providing a professional, responsive and customer-focused IT support service.
• Maintaining accurate records of IT equipment, incidents and technical work.

Job description

Planet Recruitment is seeking an IT Technician to join our dedicated IT Support Team in Waterlooville. The successful candidate will provide day-to-day technical support and assist in delivering high-quality IT services across a multi-site education environment.

Salary: £20,000 - £27,000. Working as part of a small, supportive IT team, you will help maintain Windows desktop and other IT equipment, diagnose issues, support classroom technology and network connectivity for around 2,000 users