Senior IT Support & Service Delivery Specialist

Quantinuum; City Of London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A leading tech firm in London is seeking a Senior Support Services Analyst to deliver high-quality IT support across diverse environments, including Windows, macOS, and Linux. The ideal candidate has over 5 years of IT experience, relevant degree, and certifications in ITIL, Microsoft, and Jamf. This role offers flexibility and equity along with competitive compensation in a dynamic environment pushing the boundaries of quantum computing.

Benefits

Highly competitive package

Equity

Positive approach to flexible working

Benefits

Qualifications

• 5+ years of experience in IT support, especially in enterprise-level environments.
• Exposure to ITIL, Microsoft, Jamf and ServiceNow certifications.

Responsibilities

• Serve as the primary IT point of contact for the Singapore office.
• Deliver advanced technical support across Windows, macOS, and Linux.
• Act as the local lead for site-based IT projects.
• Identify recurring issues and contribute to standard operating procedures.
• Coordinate onboarding and offboarding support for staff.

Skills

IT support experience

Windows expertise

macOS expertise

Linux expertise

Enterprise tools (Intune, JAMF, ServiceNow)

Education

Bachelor’s degree in Information Technology, Computer Science

Job description

A leading tech firm in London is seeking a Senior Support Services Analyst to deliver high-quality IT support across diverse environments, including Windows, macOS, and Linux. The ideal candidate has over 5 years of IT experience, relevant degree, and certifications in ITIL, Microsoft, and Jamf. This role offers flexibility and equity along with competitive compensation in a dynamic environment pushing the boundaries of quantum computing.